At Flowers Memphis, we respect your privacy with the utmost consideration. To that end, we have implemented the following Privacy Policy. Your use of the www.theflowersmemphis.com website implies your consent to the Privacy Policy, so please take a moment to review the details of the policy below:
What personal information do we collect?
We collect personal information that you provide when using the www.theflowersmemphis.com website. This information includes your first and last name, email address, and a password of your choice when you create an account on www.theflowersmemphis.com. You are not required to create an account to browse the site; however, you will be asked to provide this information when placing an order. We may ask you to confirm this personal information when you call our Customer Service department; this allows us to protect your confidentiality by verifying your identity. This information is not shared or sold to third parties.
Purchase Information
When you place an order on www.theflowersmemphis.com , we collect your name and payment method details. We collect this information so that we can bill you for your purchase. We also collect shipping information, including the recipient’s name, address and phone number. All personal information, including your credit card details, is processed through our secure server and is not kept on file for any reason. We use Secure Sockets Layer (SSL) encryption to protect sensitive data when it is transferred over the Internet.
Cookies and Other Information
When you visit www.theflowersmemphis.com, you will be assigned a permanent cookie. (A small text file) that is stored on your computer’s hard drive. The cookie identifies you when you visit the site so that we can personalize and enhance your shopping experience. You can choose to browse our site without cookies; however, without these identifiers you will not be able to complete a purchase or take advantage of certain site features. To change your cookie preferences, please refer to your browser’s “Help” menu.
We also collect certain technical data from your computer each time you request a page during your visit to www.theflowersmemphis.com This information may include your IP (Internet Protocol) address, your computer’s operating system, browser type, and the address of a referring website, if any. We collect this information to improve the quality of your experience during your visit and will not sell or rent this information to third parties.
How do we use your personal information?
The personal information www.theflowersmemphis.com collects from you may be used to
- Verify your identity.
- Provide you with information about Flowers Memphis products and services.
- Process your purchases of Flowers Memphis products and services.
- Communicate with you regarding your orders and purchases, and to provide you with customer service.
- Send you important notices and communications, including those regarding changes to our terms, conditions and policies.
- Create, develop, operate, deliver and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
- Conduct internal audits, data analysis and research to improve Flowers Memphis products and services.
- Administer and fulfill sweepstakes, contests or promotions offered Flowers Memphis in which you may participate.
- Provide marketing emails and other communications from Flowers Memphis (other than those described above) regarding our products, services, sales and special offers (collectively, “Marketing Communications”)